Refund policy

Please email us a orders@kakaozon.com if you want us to consider your particular case for an exception to our no return policy. If an exception is approved and once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7-14 days from the notification.